The Tech and Commerce Blog
5 Tips for Your Success in the Ecommerce Business

Every business owner dreams of being successful and making it big in the industry but for many this dream burns out when they really get a glimpse of how much work is involved in making everything stick and run together cohesively. There are ways to ensure that your ecommerce business will be a hit this year and making sure to follow these tips will set you up for success.

Business Model

It is important for you to create a business model. Even if it is something small for the moment, at least you have something going. When you have a business model, you will be able to make sure your business is profitable, has adequate coverage, and is working the way you want it to. Without a business model, you will not know what departments should be doing what.

Set Goals

This is something that many people forget to do and they just jump right in. Setting goals for yourself this year will allow you to make sure you reach them and it will also help keep you to a schedule. If you do not set goals, you will lose your mind in all of the things that need to be done and you will never actually accomplish what you need to accomplish.

Identify what your company’s focus, strategy, and mission are and then go from there.

Excellent Customer Service

Since your ecommerce business operates on line and you have little face to face interaction with the public, you need to make sure you offer superior customer service. If your customer service is lacking you will get a bad review for it and it can hurt your income potential for the year.

Offering live chat 24 hours a day, 7 days a week is one way to implement customer service. You also want to make sure you have knowledgeable staff who are friendly and know what advice to give to help your customers.

Mobile Websites Are Beneficial

Having a mobile website is ideal for any business and especially for an ecommerce business. A mobile website will allow customers to access your store whenever they want to, no matter where they are. Many people use their phones to shop online and you need to get with the program!

Fast Shipments

As you probably already know, your business is built on shipping items once customers purchase them. Make sure that you have a speedy ship time, you pack the items neatly and safely, and that you use a reliable company. This will ensure customers get their orders and they are happy with them.

Throughout the year you will want to make sure that you do a quality control check and make sure that everything is in line and where it needs to be. Encourage your employees to work hard and give them incentives to do so. Whenever you have a large product order and need to deliver it quickly, establish guidelines, a plan, and execute milestones. This will ensure great satisfaction with your customers and your ecommerce business will boom with business. 

 
< Back to The Tech and Commerce Blog Archives
Mobile Commerce is much more than copying and pasting your ecommerce site to your mobile site, as the customer's usage and buying behaviors are unique to mobile.
Selling your one product through multiple outlets is the smartest thing you can ever do. The result is simple: the same product plus more eyeballs equals increased sales.
Electing NEC to manage all your SEO & SEM needs, ensures that this vital aspect of e-commerce is not neglected. We work with you to leverage your brand across the web and translate that into higher sales.
SEO & Marketing
NEC will help manage both your SEO & SEM efforts across the web and on social marketing sites like Facebook. Electing NEC to manage all your SEO & SEM needs, ensures that this vital aspect of e-commerce is not neglected. We work with you to leverage your brand across the web and translate that into higher sales.  + Read more
Marketplaces
Selling your one product through multiple outlets is the smartest thing you can ever do. The result is simple: the same product plus more eyeballs equals increased sales.  + Read more
Mobile Commerce
Congratulations! You have a fantastic website. Now check it out on your new cell phone. Chances are the website is not useable. Mobile Commerce is much more than copying and pasting your ecommerce site to your mobile site as the customer's usage and buying behaviors are unique to mobile.  + Read more
Various Payment Integration Options
In addition to the traditional credit card payment options, (Visa, MasterCard, American Express, Discover) we provide seamless integration with PayPal, Google Checkout, Amazon Payment e-layaway, Bill Me Later, and other vendors.  + Read more
E-Commerce Engine
Nox Enterprise Commerce provides your firm with flexible and powerful e-commerce software. Build an online store without hassle: NEC facilitates processing and filling online orders with immediacy. Our scalable platform means our solution will grow in step with your business, accommodating inventory changes with a minimum of upkeep.  + Read more
User Friendly Designed Interface
The importance of a well designed User Interface can be the difference between the success and failure of your endeavor. We conduct user testing to guarantee that the design proposed is a perfect fit for your product and audience.  + Read more
Nox Business Intelligence
Nox Business Intelligence (NBI) provides historical, current and predictive views of business operations. Common functions of NBI are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking and predictive analytics.  + Read more
Catalog Management
Nox Enterprise Commerce has the valuable tools you need to build, establish, manage, and grow a reliable online store. Our extensive array of web-based management tools and utilities provide you with a scalable e-commerce solution that grows with your business.  + Read more
Content Management
With NEC's robust platform, the benefits to your business are substantial. We provide for tight integration with back-end and external systems, a professional support team working for you and your customers, complete site hosting with guaranteed up time, custom look-and-feel to appeal to your business' key demographics, and more.  + Read more
Warehouse Solutions
National Fulfillment Services (NFS) is a direct marketing/direct response support company that delivers more of the essential services- and service - you need to build your business. Our operation is the engine that can propel your direct marketing programs to success, generate repeat buyers and revenues and accelerate your business goals by providing on-time fulfillment and total satisfaction to your customers.  + Read more
Photo and Video Services
Nox Enterprise Commerce realizes that many clients may not want to allocate all the necessary resources for ongoing quality product photography so we built our own professional studio in-house. This means you get the brand-centric photography you need at a fraction of the price, with none of the asset management hassles. The result is a consistent, high-quality representation of your unique brand identity.  + Read more
Inventory Management
NEC works with whatever systems and processes you use to run your business: accounting systems, fulfillment, customer service, ERP and more. Automating with the NEC Inventory Management Module will reduce back-office costs by eliminating data entry errors and redundancies. An additional benefit is the integration of customer service processes, and streamlining for order fulfillment. For over 10 years, we have backed up our development with extensive testing and analysis, to find out what really works, and what doesn't.  + Read more
A/B Testing
A/B tests are most commonly used to gauge the effectiveness of changes to a certain aesthetic element or across the entire site. We work closely with you to determine the elements you want to test, design the variation and set it up.  + Read more
Cart Remarketing
On average, 26% of customers return to a site to buy if the company has an effective remarketing program in place.  + Read more
Our Partners
As we look to the future to enable our clients to compete in a heavily congested market online, the collaboration between Nox and our key partners becomes more crucial than ever.  + Read more
Case Studies
As a fully customizable and hosted solution, Nox Enterprise Commerce works with you to achieve your goals. Check out some of our success stories.  + Read more
Progressive Mindset
Wouldn't it be great if the enhancements you wanted for your site to increase your sales and exposure were the same modules and features our current customers already are having success with?  
24/7 Uptime
Nox Solutions support is not outsourced. You will be speaking with a Nox specialist with intimate knowledge of the product.  + Read more
© 2001-2024 NoxEnterpriseCommerce.com. All rights reserved.